Automation

How workflow automation saves 20 hours per week

ITE Workflow365 Team ·

Repetitive processes are hidden costs

Every company has dozens of processes that employees perform manually: quote approvals, ticket assignments, sending follow-ups, creating tasks after meetings. Each process takes 5-15 minutes — but multiply that by daily executions and the number of employees.

Visual workflow designer

ITE Workflow365 offers a visual workflow designer where you create automations using drag & drop. No coding required. Example automations:

  • Quote approvals: Quotes above 10,000 PLN automatically require manager → director → CFO approval
  • Ticket routing: New tickets from VIP customers go directly to Senior Support
  • Post-demo follow-up: 3 days after a meeting, the system automatically sends a follow-up email
  • SLA escalation: If a ticket doesn’t receive a response within 4h, the system escalates to the manager

Real savings

Our customers report an average of 20 hours per week saved on manual processes after implementing automation. That’s equivalent to half a full-time position — at a fraction of the cost.